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Committee Objectives

  • Deliver a user group conference every  year
  • Support Special Interest Groups (SIGs)
  • Extend and maintain current membership
  • Secure appropriate benefits for the User Group 

  • Develop the Enhancements Process
  • Maintain a beneficial internet presence
  • Financials conclude the year with a positive balance
  • Promote the User Group wider than the UK



  Araminta Chesters

  Russell Roof Tiles



  Gilberts (Blackpool) Ltd



  Combilift Ltd

Araminta is the FD at Russell Roof Tiles. She says "Having a strong independent User Group, where members can obtain candid advice and network with their peers, including the industry leading CSI consultancy firms, is hugely beneficial. A problem shared is a problem halved. I’m also really proud of the work that the User Group did to help Infor design, test and deliver its Making Tax Digital solution".

A time served Chartered Engineer with a new product development and manufacturing background. Dave worked for Baxi Heating for 25 years where he held various senior management roles before moving to Gilberts(Blackpool) Ltd as Operations Director. Recently retired, but continues to offer consultancy services on strategic development of their ERP systems and business processes.

Declan is an I.T. administrator with Combilift. He has over 15 years’ experience supporting end users with their hardware and software requirements in the manufacturing industry. Currently expanding his knowledge of CSI 10.



James Walker SPS Ltd



  Designplan Lighting



  Renishaw plc

Originally trained as a CIMA qualified Accountant, Jonathan is now the Global Process Owner for Manufacturing within the James Walker Group, he has worked for the company for 15 years and has spent the last 2 years preparing for the roll out of CSI at 23 James Walker sites across the globe. ‘The benefit of being a part of the user group, sharing ideas, resolving common problems and helping to develop a better product, will allow our business and others to continually improve going forward. The peer based conversations have already impacted our direction of travel and reduced workloads as we learn from other business’s about best practise and ways of working’.

Richard is the IT manager at Designplan and has worked with Syteline for 15 years. Richard says... "being part of the user group provides real world examples of how other businesses use Syteline, which helps us to improve the way we work".

Analyst Programmer at Renishaw. I have been with Renishaw since 2015, mostly customising, maintaining and supporting our on-premise Syteline system. I have previously worked in IT and development roles across a variety of sectors including Insurance, banking and biotechnology, mainly focussing on database systems and data processing.

Non-voting members



  Rouse Process Engineering





Sandra is an independent developer and consultant who has been working with SyteLine since version 7.04. She was an inaugural member of the usergroup and has been on the committee for longer than she can remember.

Mercedes is in charge of operational follow up of Customer Experience related initiatives at Infor with a special focus on relationships with international user groups.

Kirsty is the Account Manager for Discrete Manufacturing at Infor.





JAC Business Services



Luke is the Syteline Inside sales account manager at Infor.

Julie is the proprietor of JAC Business Services which was established in 1993. The JAC team provide virtual business services to small organisations who are typically run by a committee of volunteers. The committee work in conjunction with JAC to provide all the services required to run the User Group including membership management, accounts and billing, website updates and event management.

Chris is the Managing Director of Inforlogic, the business was formed in 2013 to focus on Infor SyteLine/CSI consultancy services in the UK. Already working with a large number of customers in the UK, he is delighted to be involved in the user group and help drive the ecosystem forward.

Contact us: + 44 (0) 1202 620700   office@sytelineusers.co.uk